A retained advisory relationship focused on the deliberate, ongoing management of your most important external relationships including government, regulators, community, industry bodies and other stakeholders whose trust shapes your ability to operate and grow.
How it works
If you wait until a stakeholder relationship is under strain before you invest in it, you will be forever playing catch up. The goodwill that would have made the difficult conversation manageable isn't there. The regulator who might have given you the benefit of the doubt is sceptical. The community group that could have been an ally is already opposed. Stakeholder trust is built in the good times.
Stakeholder Strategic Counsel on Call gives CEOs and General Managers access to a strategic partner who keeps that work moving, identifying who matters, why they matter, what the relationship needs and how to build the kind of credibility that builds a bridge of trust.
What's included
Monthly advisory sessions
A structured monthly conversation to review your stakeholder landscape, discuss relationship dynamics, identify emerging issues and agree priorities for the coming month. Conducted by phone, video or in person depending on location and need.
Stakeholder strategy and prioritisation
Ongoing advice on which relationships deserve the most attention, how to sequence engagement deliberately, and how to adjust your approach as circumstances change. Grounded in the same stakeholder prioritisation methodology used in the R2R Framework.
Issue and relationship navigation
When a stakeholder relationship becomes sensitive — a regulator signals concern, a community issue surfaces, a government priority shifts — you have a trusted adviser to think it through with before you act. Guidance on what to say, what not to say, how to sequence it, and what the long game looks like.
Engagement strategy and preparation
Support for significant stakeholder engagements: key meetings, consultations, briefings or submissions. Advice on objectives, framing, sequencing and likely responses so you walk in prepared.
Access between sessions
Direct access by phone or email for questions, sense-checking or time-sensitive advice between monthly sessions. Responses within one business day for routine matters; same day where urgency warrants it.
Quarterly review
A more substantial conversation each quarter to assess the health of your key relationships, review the stakeholder landscape for emerging risks or opportunities, and reset priorities for the next quarter.
What this is not
This service does not include media management, content production, event facilitation or stakeholder engagement delivery on your behalf. Tracy advises and prepares you and your team lead the relationships. Where delivery support is needed, that is scoped separately.
Who this is for
CEOs and General Managers who operate in environments where community, government or regulatory relationships materially affect their ability to operate and who want to manage those relationships with the same discipline they bring to financial or operational risk.
Particularly well suited to organisations in sectors with complex stakeholder environments: resources, infrastructure, land use, environment, health, education and government-facing industries.
Investment
From $3,500 per month. Minimum three-month commitment. Tracy holds only a small number of Strategic Counsel on Call clients at any one time.
Contact Tracy directly to discuss whether this arrangement is right for your situation.